Support

How do I restore my Lifetime Premium purchase?

Go to Settings → Premium Access and tap Restore Purchase. This will re-verify your purchase against your account, even if you've reinstalled the app or switched devices.

I purchased Premium but it's not unlocked. What do I do?

First, try tapping Restore Purchase in Settings. If Premium still isn't showing after a minute, check your internet connection and try again. If the issue continues, contact us using the email below and include your purchase receipt or order confirmation.

How do I delete my account?

Go to Settings → Account → Delete Account and confirm. For full details and alternative deletion methods, see our Account Deletion page.

The app isn't loading or is showing an error.

Try closing and reopening the app, and make sure you have a stable internet connection, as some content (including Premium topics and images) loads from our servers. If the problem continues, please contact us with details of your device and what happened.

I'm not receiving my sign-in verification code (OTP).

Check your spam/junk folder if using email sign-in. If you still don't receive a code after a few minutes, contact us and we'll help you regain access to your account.

How do I report an incorrect question or translation?

We take accuracy seriously. Please email us with the topic and question text (or a screenshot) so we can review and correct it.